Design Lead with a proven record delivering award winning designs within tactical lean MVP environments that force scalability to future state. Collaborator and mentor for digital analysts and designers. Team member within digital teams to ensure user experience meets strategic alignment for consistent brand experiences.

LUMA Institute Human-Centred Design Practitioner Programme.
Certificate Certified (UXC in UX Management) Nielsen Norman Group.
Certified Scrum Master, CSM®.
Furthering study for UX Master Certification through the Nielsen Norman Group.

Experienced in the implementation and management of Strategic Design Programmes to govern digital teams, tools and processes for best efficiency outcomes. Deloitte standard experience within large Digital Transformation multi-tiered programmes with over 7 years specialising in Agile, Lean, Feature Driven Design, Design Sprints, DD3, DevOps & Scrum environment experience.

Experienced in Design Thinking, Human-Computer Interactions, Journey mapping, Information Architecture, UX Patterns and Component specifications, Cognitive mental models, Accessibility, Heuristics and User-Centred design, Global Experience Languages, UI Style guides, Responsive Design and Mobile-First Heuristics for best practice accessibility for ageing populations.

Recent interest in Service Design Blueprinting, UX Research, Investment platforms, Social Payments and Distributed Ledger technology.

Mentoring and leading design within Service & Product, Digital Requirement Epics, User stories, User Acceptance criteria, Annotation strategies, UAT, Quality Assurance and effective Design-Developer processes.

Collaborates business stakeholders using Facilitation of UX workshops, Customer journeys, Feature Driven Design, Design Thinking and Human-Centred Design techniques.

Investigates and validates assumptions through HCD methods, UX Research and User Testing.

Preferred tools: Sketch App, Invision App, Adobe Creative Suite, Jira, Confluence, Slack.Request CV

10 years digital experience.

1 month as Senior Consultant, Deloitte Digital (2014 – Current).
1 year as Lead UX/UI Consultant, Sendinthefox (2013 – 2014).
2 years mobile UX/UI designer, Mnet Mobile /Yahoo US (2011 – 2013).
3 months at General Assembly’s Web Development Immersive Course, Sydney (2013).
5 years as a freelance design consultant (2005 – Current).
1 week in UTS Continuing Education Course on Effective Search Engine Optimisation (2010).
1 year as a web designer (2007).
3 months on exchange to Rome, Institute of European Design (2003).
4 years at B. Graphic Design, University of Canberra Hons 1Best Graduate Award (2000 – 2004).

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UX Invision App Wireframing


UX Axure Wireframing


UX Axure Advanced Interaction Prototyping


Digital Strategy SEO & Analytics


Information Hierarchy & Digital Content Planning


User Centred Design


Agile & Scrum methodology


Lean UX workshops



Adobe Creative Suite


User Centred Design


User Interaction Design


Mobile User Interface Design


Responsive Dashboard design



Responsive Design Solutions




Joomla & WordPress CMS websites






Ruby on Rails



Will lead a high-speed wireframe development program for amaysim. In four weeks he turned out vast numbers of responsive design options, significantly accelerating our progress with his creative suggestions. He slotted into our production team effortlessly and I'd recommend him for future mobile UX/UI design work.

Head of eCommerce, Chris H, amaysim Australia

It has been a solid experience working with Will. His attitude along with his talents has provided outstanding growth through our digital presence. Will’s customer support has been exceptional over the many years through his leading creative and development management in a diverse number of projects from print, EDMs and managing the design and development of our website. Silverhall have enjoyed synergising his design ideas with our business goals, and when it comes to strategising digital projects online and understanding what users want, Will is a proven asset to have beside you.

CEO, Cam Anderson, @Silverhall_AU

Will is on another level. He adds flair to anything he tries his hand at, and that is because of the incredible mix of both creative and functional thinking. Everything he produces is built on hard-work and passion for his craft, and therefore the quality of his work is out of this World. It's amazing to see his brain in action and I can't wait to see all that he creates in the future.

Jack J, General Assembly WDI Course

Spending 15 minutes with Will is like 2 years in design school. Will marries a prodigious work ethic with a rapidfire intelligence. A true Creative Director. Will can create synergies amongst competing technologies with ease. He is generous with his ideas and his time, constantly thinking of others. Masterful.

Taurn M, General Assembly WDI Course

Will is one of the most creative people I've ever met and he's also a tireless worker, which is a deadly combination. The many coding tricks he taught in our time working together will serve me well in the future. He has the design skills and coding knowledge to do what he loves and I look forward to reading his book.

Mike J, General Assembly WDI Course