Last updated: 3 Jan 2026
1. Introduction
Sendinthefox (“we”, “us”, “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.
2. What Personal Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Billing and payment details
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Company or business information
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Website usage data (IP address, browser type, pages visited)
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Any other information you voluntarily provide to us
We only collect personal information that is reasonably necessary for our business operations.
3. How We Collect Personal Information
We collect personal information when you:
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Visit our website
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Contact us via forms, email, or social media
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Purchase or enquire about our services
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Subscribe to newsletters or marketing communications
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Interact with our website analytics or cookies
4. How We Use Your Personal Information
We use your personal information to:
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Provide and improve our products and services
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Communicate with you
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Process payments and invoices
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Send marketing or promotional material (you may opt out at any time)
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Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
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Service providers and contractors who assist our business operations
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Payment processors and IT service providers
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Legal or regulatory authorities when required by law
We do not sell your personal information.
6. Overseas Disclosure
Some of our service providers may be located outside Australia. We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no data transmission over the internet can be guaranteed as 100% secure.
8. Accessing and Correcting Your Information
You may request access to the personal information we hold about you or request corrections by contacting us using the details below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.
10. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve the issue.
If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at
https://www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.